CUSTOMER SERVICES

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Bibliográfalaš dieđut
Váldodahkki:	BUCKNER LEORY M
Materiálatiipa:	Girji
Almmustuhtton:	NEW YORK MCGRAW-HILL 1978
Fáttát:	MARKETING MANAGEMENT
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

Geahča maid

Customer service secrets
Dahkki: Economy, Peter
Almmustuhtton: (2004)

Customer-driven services management
Dahkki: Balachandran, S.
Almmustuhtton: (1999)

Marketing, sales and customer service
Dahkki: Russell-Jones, Neil
Almmustuhtton: (2009)

CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE
Dahkki: WALKER DENIS
Almmustuhtton: (1994)

Customer driven services management
Dahkki: Balachandran,S
Almmustuhtton: (2004)

MANAGING CUSTOMER VALUE:CREATING QUALITY & SERVICE THAT CUSTOMER CAN SEE
Dahkki: GALE BRADLEY T
Almmustuhtton: (1994)

SEEKING CUSTOMERS
Dahkki: SHAPIRO BENSON P
Almmustuhtton: (1993)

CREATING CUSTOMERS
Dahkki: BANGS DAVID H
Almmustuhtton: (1993)

Service management and marketing : customer management in service competition
Dahkki: Gronroos, C
Almmustuhtton: (2007)

Services Marketing
Dahkki: Apte Govind
Almmustuhtton: (2014)

SERVICES MARKETING
Dahkki: JHA S M
Almmustuhtton: (1994)

Researching Customer Satisfaction and Loyalty
Dahkki: Szwarc, Paul
Almmustuhtton: (2006)

Services Marketing
Dahkki: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Almmustuhtton: (2011)

Services Marketing
Dahkki: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Almmustuhtton: (2013)

Services Marketing
Dahkki: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Almmustuhtton: (2013)

Services Marketing
Dahkki: Nargundkar, Rajendra
Almmustuhtton: (2006)

Services Marketing
Dahkki: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Almmustuhtton: (2011)

Services Marketing
Dahkki: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Almmustuhtton: (2011)

Services Marketing
Dahkki: Zeithaml, Valarie A; Bitner, Mary Jo
Almmustuhtton: (2003)

Services Marketing
Dahkki: Zeithaml, Valarie A
Almmustuhtton: (2006)

Services Marketing
Dahkki: Apte, Govind
Almmustuhtton: (2004)

Customer Centricity
Dahkki: Fader Peter
Almmustuhtton: (2012)

KEEPING CUSTOMERS
Dahkki: SVIOKLA JOHN J
Almmustuhtton: (1993)

Services marketing : integrating customer focus across the firm
Dahkki: Zeithaml, Valarie A
Almmustuhtton: (2018)

Services marketing : integrating customer focus across the firm
Dahkki: Zeithaml, Valarie A.
Almmustuhtton: (2007)

Services Marketing
Dahkki: Verma Harsh V.
Almmustuhtton: (2012)

Services
Dahkki: Jauhari Vinnie
Almmustuhtton: (2010)

Services Marketing
Dahkki: Zeithaml Valari A
Almmustuhtton: (2011)

Services Marketing
Dahkki: Zeithaml Valari
Almmustuhtton: (2008)

MARKETING OF SERVICES
Dahkki: COWELL DONALD
Almmustuhtton: (1984)

Meeting Customer Needs
Dahkki: Smith, Ian
Almmustuhtton: (2003)

EXCISE & CUSTOMS CASE REFERENCER
Dahkki: JAIN RAJ K
Almmustuhtton: (1993)

The customer-centered enterprise
Dahkki: Thompson, Harvey
Almmustuhtton: (2003)

Measuring customer satisfaction
Dahkki: Gerson, Richard
Almmustuhtton: (2004)

Customer care excellence
Dahkki: Cook, Sara
Almmustuhtton: (2004)

Services Marketing
Dahkki: Lovelock, Christopher
Almmustuhtton: (2006)

CUSTOMS TARIFF OF INDIA 1994-95
Dahkki: JAIN RAJ K
Almmustuhtton: (1994)

Managing Customers as Investments
Dahkki: Gupta, Sunil
Almmustuhtton: (2005)

BRINGING INNOVATION TO MARKET HOW TO BREAK CORPORATE AND CUSTOMERS BARRIERS
Dahkki: SHETH JAGDISH N
Almmustuhtton: (1987)

Return on Customer
Dahkki: Peppers. Don ; Rogers, Martha
Almmustuhtton: (2005)