CUSTOMER SERVICES

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Bibliografiska uppgifter
Huvudupphovsman:	BUCKNER LEORY M
Materialtyp:	Bok
Publicerad:	NEW YORK MCGRAW-HILL 1978
Ämnen:	MARKETING MANAGEMENT
Taggar:	Lägg till en tagg Inga taggar, Lägg till första taggen!

Liknande verk

Customer service secrets
av: Economy, Peter
Publicerad: (2004)

Customer-driven services management
av: Balachandran, S.
Publicerad: (1999)

Marketing, sales and customer service
av: Russell-Jones, Neil
Publicerad: (2009)

CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE
av: WALKER DENIS
Publicerad: (1994)

Customer driven services management
av: Balachandran,S
Publicerad: (2004)

MANAGING CUSTOMER VALUE:CREATING QUALITY & SERVICE THAT CUSTOMER CAN SEE
av: GALE BRADLEY T
Publicerad: (1994)

SEEKING CUSTOMERS
av: SHAPIRO BENSON P
Publicerad: (1993)

CREATING CUSTOMERS
av: BANGS DAVID H
Publicerad: (1993)

Service management and marketing : customer management in service competition
av: Gronroos, C
Publicerad: (2007)

Services Marketing
av: Apte Govind
Publicerad: (2014)

SERVICES MARKETING
av: JHA S M
Publicerad: (1994)

Researching Customer Satisfaction and Loyalty
av: Szwarc, Paul
Publicerad: (2006)

Services Marketing
av: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicerad: (2011)

Services Marketing
av: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicerad: (2013)

Services Marketing
av: Zeithaml, Valarie A; Bitner, Mary Jo; Gremler, Dwayne D; Pan
Publicerad: (2013)

Services Marketing
av: Nargundkar, Rajendra
Publicerad: (2006)

Services Marketing
av: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Publicerad: (2011)

Services Marketing
av: Lovelock, Christopher; Wirtz, Jochen; Chatterjee, Jayanth
Publicerad: (2011)

Services Marketing
av: Zeithaml, Valarie A; Bitner, Mary Jo
Publicerad: (2003)

Services Marketing
av: Zeithaml, Valarie A
Publicerad: (2006)

Services Marketing
av: Apte, Govind
Publicerad: (2004)

Customer Centricity
av: Fader Peter
Publicerad: (2012)

KEEPING CUSTOMERS
av: SVIOKLA JOHN J
Publicerad: (1993)

Services marketing : integrating customer focus across the firm
av: Zeithaml, Valarie A
Publicerad: (2018)

Services marketing : integrating customer focus across the firm
av: Zeithaml, Valarie A.
Publicerad: (2007)

Services Marketing
av: Verma Harsh V.
Publicerad: (2012)

Services
av: Jauhari Vinnie
Publicerad: (2010)

Services Marketing
av: Zeithaml Valari A
Publicerad: (2011)

Services Marketing
av: Zeithaml Valari
Publicerad: (2008)

MARKETING OF SERVICES
av: COWELL DONALD
Publicerad: (1984)

Meeting Customer Needs
av: Smith, Ian
Publicerad: (2003)

EXCISE & CUSTOMS CASE REFERENCER
av: JAIN RAJ K
Publicerad: (1993)

The customer-centered enterprise
av: Thompson, Harvey
Publicerad: (2003)

Measuring customer satisfaction
av: Gerson, Richard
Publicerad: (2004)

Customer care excellence
av: Cook, Sara
Publicerad: (2004)

Services Marketing
av: Lovelock, Christopher
Publicerad: (2006)

CUSTOMS TARIFF OF INDIA 1994-95
av: JAIN RAJ K
Publicerad: (1994)

Managing Customers as Investments
av: Gupta, Sunil
Publicerad: (2005)

BRINGING INNOVATION TO MARKET HOW TO BREAK CORPORATE AND CUSTOMERS BARRIERS
av: SHETH JAGDISH N
Publicerad: (1987)

Return on Customer
av: Peppers. Don ; Rogers, Martha
Publicerad: (2005)