Cita APA

SHAW JAMES G. (1996). CUSTOMER-INSPIRED QUALITY: LOOKING BACKWARD THROUGH THE TELESCOPE. JOSSEY-BASS PUBLICATIONS.

Citación estilo Chicago

SHAW JAMES G. CUSTOMER-INSPIRED QUALITY: LOOKING BACKWARD THROUGH THE TELESCOPE. SAN FRANCISCO: JOSSEY-BASS PUBLICATIONS, 1996.

Cita MLA

SHAW JAMES G. CUSTOMER-INSPIRED QUALITY: LOOKING BACKWARD THROUGH THE TELESCOPE. JOSSEY-BASS PUBLICATIONS, 1996.

Warning: These citations may not always be 100% accurate.