Krizan. Effective Business Communication (4th ed.). Wiley India Pvt. Ltd.
Čikaški stil citiranja (17. izdanje)Krizan. Effective Business Communication. 4th ed. New Delhi: Wiley India Pvt. Ltd.
MLA način citiranja (9. izdanje)Krizan. Effective Business Communication. 4th ed. Wiley India Pvt. Ltd.
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