Citazione Stile APA (7a Edizione)

Rust Roland T. (2014). Handbook of Service Marketing Research. Edward Elgar.

Citazione stile Chigago Style (17a edizione)

Rust Roland T. Handbook of Service Marketing Research. U K: Edward Elgar, 2014.

Citatione MLA (9a ed.)

Rust Roland T. Handbook of Service Marketing Research. Edward Elgar, 2014.