Do You Want to Keep Your Customers Forever?
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| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Boston
Harvard Bus. School
2009
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| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a Pine B Joseph | ||
| 250 | |||
| 020 | |a 9781422140277 | ||
| 650 | |a Customer Services | ||
| 942 | |c BK | ||
| 245 | |a Do You Want to Keep Your Customers Forever? | ||
| 260 | |c 2009 |b Harvard Bus. School |a Boston | ||
| 082 | |a 658.8128Pin | ||
| 300 | |a 85 | ||
| 999 | |c 253467 |d 253467 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_000000000000000_8128PIN |7 0 |9 343576 |a 00004532 |b 00004532 |d 2016-03-22 |l 2 |o 658.8128Pin |p 049976 |r 2018-05-18 |s 2018-05-13 |v 150.00 |w 2017-09-07 |y BK | ||