FREESTONE JULIE. (1989). TELEMARKETING BASICS. KOGAN PAGE.
Cita Chicago (17th ed.)FREESTONE JULIE. TELEMARKETING BASICS. LONDON: KOGAN PAGE, 1989.
Cita MLA (9th ed.)FREESTONE JULIE. TELEMARKETING BASICS. KOGAN PAGE, 1989.
Atenció: Aquestes cites poden no estar 100% correctes.