MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a RAGHAVACHARI M | ||
| 250 | |||
| 020 | |||
| 650 | |a , | ||
| 942 | |c BK | ||
| 245 | |a DELIVERING SERVICE QUALITY : MANAGERIAL CHALLENGES FOR THE 21ST CENTURY | ||
| 260 | |c 2000 |b MACMILLAN |a NEW DELHI | ||
| 082 | |a 338.4 | ||
| 300 | |a VI,651 | ||
| 999 | |c 253860 |d 253860 | ||
| 952 | |0 0 |1 0 |4 0 |6 338_400000000000000 |7 0 |9 344117 |a 00004532 |b 00004532 |d 2000-06-02 |l 0 |o 338.4 |p 022723 |r 2017-09-07 |v 561.25 |w 2017-09-07 |y BK | ||