APA aipamena

PEPPERS DON. (2004). MANAGING CUSTOMER RELATIONSHIP. JOHN WILEY AND SONS.

Chicago Style aipamena

PEPPERS DON. MANAGING CUSTOMER RELATIONSHIP. NEW JERSEY: JOHN WILEY AND SONS, 2004.

MLA aipamena

PEPPERS DON. MANAGING CUSTOMER RELATIONSHIP. JOHN WILEY AND SONS, 2004.