APA引文

PEPPERS DON. (2004). MANAGING CUSTOMER RELATIONSHIP. JOHN WILEY AND SONS.

Chicago Style (17th ed.) Citation

PEPPERS DON. MANAGING CUSTOMER RELATIONSHIP. NEW JERSEY: JOHN WILEY AND SONS, 2004.

MLA引文

PEPPERS DON. MANAGING CUSTOMER RELATIONSHIP. JOHN WILEY AND SONS, 2004.

警告：這些引文格式不一定是100％准確.