MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a GOWER | ||
| 250 | |||
| 020 | |a 0566082659 | ||
| 650 | |a , | ||
| 942 | |c BK | ||
| 245 | |a EXCEPTIONAL CUSTOMER SERVICE : A CONDENSED TEAM-BASED LEARNING SYSTEM | ||
| 260 | |c 1999 |b GOWER |a USA | ||
| 082 | |a 658.812 | ||
| 300 | |a 291 | ||
| 999 | |c 255605 |d 255605 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000 |7 0 |9 346365 |a 00004532 |b 00004532 |d 2006-10-17 |l 0 |o 658.812 |p 040907 |r 2017-09-07 |v 1957.55 |w 2017-09-07 |y RB | ||