Zaltman, G. (2003). How Customers Think. Butterworth- Heinemann.
Chicagoスタイル(17版)引用形式Zaltman, Gerald. How Customers Think. Burlington: Butterworth- Heinemann, 2003.
MLA(9版)引用形式Zaltman, Gerald. How Customers Think. Butterworth- Heinemann, 2003.
警告: この引用は必ずしも正確ではありません.