BERRY LEONARD L. (1991). MARKETING SERVICES: COMPETING THROUGH QUALITY. FREE PRESS.
Cita Chicago (17th ed.)BERRY LEONARD L. MARKETING SERVICES: COMPETING THROUGH QUALITY. NEW YORK: FREE PRESS, 1991.
Cita MLA (9th ed.)BERRY LEONARD L. MARKETING SERVICES: COMPETING THROUGH QUALITY. FREE PRESS, 1991.
Atenció: Aquestes cites poden no estar 100% correctes.