APA (7e ed.) Bronvermelding

OSENTON TOM. (2002). CUSTOMER SHARE MARKETING: HOW THE WORDS..............CUSTOMER LOYALTY. PRENTICE -HALL INTERNATIONAL, INC.

Chicago (17e ed.) Bronvermelding

OSENTON TOM. CUSTOMER SHARE MARKETING: HOW THE WORDS..............CUSTOMER LOYALTY. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 2002.

MLA (9e ed.) Bronvermelding

OSENTON TOM. CUSTOMER SHARE MARKETING: HOW THE WORDS..............CUSTOMER LOYALTY. PRENTICE -HALL INTERNATIONAL, INC, 2002.