APA-referens (7:e uppl.)

KLASSEN ROBERT D. (2006). CASES IN OPERATIONS MANAGEMENT: BUILDING CUSTOMER VALUE TROUGH WORLD-CLASS OPERATIONS. SAGE PUBLICATIONS.

Chicago-referens (17:e uppl.)

KLASSEN ROBERT D. CASES IN OPERATIONS MANAGEMENT: BUILDING CUSTOMER VALUE TROUGH WORLD-CLASS OPERATIONS. THOUSAND OAKS: SAGE PUBLICATIONS, 2006.

MLA-referens (9:e uppl.)

KLASSEN ROBERT D. CASES IN OPERATIONS MANAGEMENT: BUILDING CUSTOMER VALUE TROUGH WORLD-CLASS OPERATIONS. SAGE PUBLICATIONS, 2006.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.