BASCH MICHAEL D. (2002). CUSTOMER CULTER: HOW FEDEX AND OTHER....FIRST EVERY DAY. PRENTICE -HALL INTERNATIONAL, INC.
Chicago Style (17th ed.) CitationBASCH MICHAEL D. CUSTOMER CULTER: HOW FEDEX AND OTHER....FIRST EVERY DAY. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 2002.
MLA (9th ed.) CitationBASCH MICHAEL D. CUSTOMER CULTER: HOW FEDEX AND OTHER....FIRST EVERY DAY. PRENTICE -HALL INTERNATIONAL, INC, 2002.
Warning: These citations may not always be 100% accurate.