APA (7th ed.) Citation

BASCH MICHAEL D. (2002). CUSTOMER CULTER: HOW FEDEX AND OTHER....FIRST EVERY DAY. PRENTICE -HALL INTERNATIONAL, INC.

Chicago Style (17th ed.) Citation

BASCH MICHAEL D. CUSTOMER CULTER: HOW FEDEX AND OTHER....FIRST EVERY DAY. NEW JERSEY: PRENTICE -HALL INTERNATIONAL, INC, 2002.

MLA (9th ed.) Citation

BASCH MICHAEL D. CUSTOMER CULTER: HOW FEDEX AND OTHER....FIRST EVERY DAY. PRENTICE -HALL INTERNATIONAL, INC, 2002.