APA-viite (7. p.)

PEPPERS DON. (1999). ONE TO ONE MANAGER. DOUBLEDAY.

Chicago-viite (17. p.)

PEPPERS DON. ONE TO ONE MANAGER. NEW YORK: DOUBLEDAY, 1999.

MLA-viite (9. p.)

PEPPERS DON. ONE TO ONE MANAGER. DOUBLEDAY, 1999.