WALTON RICHARD E. (1998). MANAGING CONFLICT: INTERPERSONAL DIALOGUE AND THIRD PARTY ROLES (2ND.). ADDISON-WESLEY.
Cita Chicago (17th ed.)WALTON RICHARD E. MANAGING CONFLICT: INTERPERSONAL DIALOGUE AND THIRD PARTY ROLES. 2ND. NEW DELHI: ADDISON-WESLEY, 1998.
Cita MLA (9th ed.)WALTON RICHARD E. MANAGING CONFLICT: INTERPERSONAL DIALOGUE AND THIRD PARTY ROLES. 2ND. ADDISON-WESLEY, 1998.
Atenció: Aquestes cites poden no estar 100% correctes.