APA (7. basım) Alıntı

KASPER HANS. (2006). SERVICES MARKETING MANAGEMENT (2.). JOHN WILEY & SONS.

Chicago Style (17. basım) Atıf

KASPER HANS. SERVICES MARKETING MANAGEMENT. 2. ENGLAND: JOHN WILEY & SONS, 2006.

MLA (9th ed.) Atıf

KASPER HANS. SERVICES MARKETING MANAGEMENT. 2. JOHN WILEY & SONS, 2006.