STRATEGIC CUSTOMER SERVICE:PRACTICES .............

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Xehetasun bibliografikoak
Egile nagusia:	WOOD JOHN
Formatua:	Liburua
Argitaratua:	MUMBAI JAICO PUBLISHING HOUSE 2006
Gaiak:	,
Etiketak:	Etiketa erantsi Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!

Antzeko izenburuak

Strategic Customer Service
nork: Zemke, Ron
Argitaratua: (2006)

BEST PRACTICES IN CUSTOMER SERVICE
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Argitaratua: (1998)

CUSTOMER SERVICE BEST PRACTICES
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nork: Lucas, R.
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Customer Service
nork: Lucas, Robert W
Argitaratua: (2009)

CUSTOMER SERVICES
nork: BUCKNER LEORY M
Argitaratua: (1978)

CUSTOMER SERVICE
nork: WIERSEMA FRED (ED.)
Argitaratua: (1998)

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AUDITING YOUR CUSTOMER SERVICE
nork: LEPPARD JOHN
Argitaratua: (1994)

CUSTOMER SERVICE DELIVERY : RESEARCH AND PRACTICES
nork: FOGLI LOWRENCE
Argitaratua: (2006)

Strategic customer management
nork: Piercy, Nigel F.
Argitaratua: (2009)

Strategic customer management
nork: Piercy, Nigel F.
Argitaratua: (2009)

STRATEGIC CUSTOMER CARE
nork: BROWN STANLEY A
Argitaratua: (1999)

CUSTOMER SERVICE TRAINING
nork: KAMIN MAXINE
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Customer Service for Dummies
nork: Bailey, Keith

Customer Service for Dummies
nork: Bailey, Keith

DELIVERING CUSTOMER SERVICE
nork: PAYNE S.
Argitaratua: (2002)

Customer service secrets
nork: Economy, Peter
Argitaratua: (2004)

Quality customer service
nork: Martin, W
Argitaratua: (2011)

Customer service nightmares
nork: Friedman, N
Argitaratua: (2004)

Quality customer service
nork: Martin, W
Argitaratua: (2011)

Customer service associate
nork: Nathan, N
Argitaratua: (2012)

Extraordinary customer service
nork: McCoy, G
Argitaratua: (2005)

Superstar customer service
nork: Conlow, R
Argitaratua: (2011)

Quality customer service
nork: Martin, W
Argitaratua: (2011)

BENCHMARKING CUSTOMER SERVICE
nork: PETERS GLEN
Argitaratua: (1994)

BEYOND CUSTOMER SERVICE
nork: GERSON RICHARD F
Argitaratua: (2004)

CUSTOMER SERVICE EXCELLENCE
nork: MACNEILL DEBRA J
Argitaratua: (1994)

CUSTOMER SERVICE POCKETBOOK
nork: NEWBY TONY
Argitaratua: (1996)

BRANDED CUSTOMER SERVICE
nork: BARLOW JANELLE
Argitaratua: (2004)

CUSTOMER SERVICE AND REPORT
nork: ARMISTEAD COLIN G
Argitaratua: (1992)

QUALITY CUSTOMER SERVICE
nork: MARTIN WILLIAM B
Argitaratua: (1993)

Achieving excellence through customer service
nork: Tschohl, John
Argitaratua: (1997)

Achieving excellence through customer service
nork: Tschohl, John
Argitaratua: (1997)

HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES
nork: KATZ BERNARD
Argitaratua: (2000)

HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES
nork: KATZ BERNARD
Argitaratua: (1985)

BEYOND CUSTOMER SERVICE : KEEPING CUSTOMERS FOR LIFE
nork: GERSON RICHARD F
Argitaratua: (1992)

HOW TO TURN CUSTOMER SERVICE IN TO CUSTOMER SALES
nork: KATZ BERNARD
Argitaratua: (1987)

Beyond Customer Service : Keeping customers for life
nork: Gerson Richard F.
Argitaratua: (1992)