Oakland, J. S. (2001). Total Organizational Excellence. Elsevier.
Lua i Stíl Chicago (17ú heag.)Oakland, John S. Total Organizational Excellence. New Delhi: Elsevier, 2001.
Lua MLA (9ú heag.)Oakland, John S. Total Organizational Excellence. Elsevier, 2001.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.