Oakland, J. S. (2001). Total Organizational Excellence. Elsevier.
Chicagoスタイル(17版)引用形式Oakland, John S. Total Organizational Excellence. New Delhi: Elsevier, 2001.
MLA(9版)引用形式Oakland, John S. Total Organizational Excellence. Elsevier, 2001.
警告: この引用は必ずしも正確ではありません.