Dey B R. (2005). Business Process Reeingineering and Change Management. Biztantra.
芝加哥风格引文Dey B R. Business Process Reeingineering and Change Management. New Delhi: Biztantra, 2005.
MLA引文Dey B R. Business Process Reeingineering and Change Management. Biztantra, 2005.
警告：这些引文格式不一定是100％准确.