Woolcott L A. (1983). Mastering Business Communication. Palgrave.
Cita Chicago (17th ed.)Woolcott L A. Mastering Business Communication. New York: Palgrave, 1983.
Cita MLA (9th ed.)Woolcott L A. Mastering Business Communication. Palgrave, 1983.
Atenció: Aquestes cites poden no estar 100% correctes.