Cita APA (7a ed.)

Woolcott L A. (1983). Mastering Business Communication. Palgrave.

Cita Chicago Style (17a ed.)

Woolcott L A. Mastering Business Communication. New York: Palgrave, 1983.

Cita MLA (9a ed.)

Woolcott L A. Mastering Business Communication. Palgrave, 1983.