APA (7e ed.) Bronvermelding

DENTON D KEITH. (1991). HORIZONTAL MANAGEMENT: BEYOND TOTAL CUSTOMER SATISFACTION. LEXINGTON BOOKS.

Chicago (17e ed.) Bronvermelding

DENTON D KEITH. HORIZONTAL MANAGEMENT: BEYOND TOTAL CUSTOMER SATISFACTION. NEW YORKS: LEXINGTON BOOKS, 1991.

MLA (9e ed.) Bronvermelding

DENTON D KEITH. HORIZONTAL MANAGEMENT: BEYOND TOTAL CUSTOMER SATISFACTION. LEXINGTON BOOKS, 1991.

Let op: Deze citaties zijn niet altijd 100% accuraat.