Cita APA (7th ed.)

JURAN J M. (1997). TOTAL QUALITY MANAGEMENT: SELECTED PAPERS. TRUST PUBLICATIONS.

Cita Chicago (17th ed.)

JURAN J M. TOTAL QUALITY MANAGEMENT: SELECTED PAPERS. GENEVA: TRUST PUBLICATIONS, 1997.

Cita MLA (9th ed.)

JURAN J M. TOTAL QUALITY MANAGEMENT: SELECTED PAPERS. TRUST PUBLICATIONS, 1997.