GRONROOS CHRISTIAN. (1990). SERVICE MANAGEMENT AND MARKETING. LEXINGTON BOOKS.
Chicago Style (17th ed.) CitationGRONROOS CHRISTIAN. SERVICE MANAGEMENT AND MARKETING. MASSACHUSETTS: LEXINGTON BOOKS, 1990.
MLA (9th ed.) CitationGRONROOS CHRISTIAN. SERVICE MANAGEMENT AND MARKETING. LEXINGTON BOOKS, 1990.
Warning: These citations may not always be 100% accurate.