GRONROOS CHRISTIAN. (1990). SERVICE MANAGEMENT AND MARKETING. LEXINGTON BOOKS.
Citación estilo ChicagoGRONROOS CHRISTIAN. SERVICE MANAGEMENT AND MARKETING. MASSACHUSETTS: LEXINGTON BOOKS, 1990.
Cita MLAGRONROOS CHRISTIAN. SERVICE MANAGEMENT AND MARKETING. LEXINGTON BOOKS, 1990.
Warning: These citations may not always be 100% accurate.