APA-viite (7. p.)

CAPEZIO PETER. (1995). TAKING THE MYSTERY OUT OF TQM: A PRACTICAL GUIDE TO TOTAL QUALITY MANAGEMENT. NATIONAL PRESS PUBLICATION.

Chicago-viite (17. p.)

CAPEZIO PETER. TAKING THE MYSTERY OUT OF TQM: A PRACTICAL GUIDE TO TOTAL QUALITY MANAGEMENT. NEW YORK: NATIONAL PRESS PUBLICATION, 1995.

MLA-viite (9. p.)

CAPEZIO PETER. TAKING THE MYSTERY OUT OF TQM: A PRACTICAL GUIDE TO TOTAL QUALITY MANAGEMENT. NATIONAL PRESS PUBLICATION, 1995.