CROSBY PHILIP B. (1980). QUALITY IS FREE THE ART OF MAKING QUALITY CERTAIN. MENTOR BOOKS.
Chicago Style (17th ed.) CitationCROSBY PHILIP B. QUALITY IS FREE THE ART OF MAKING QUALITY CERTAIN. NEW YORK: MENTOR BOOKS, 1980.
MLA (9th ed.) CitationCROSBY PHILIP B. QUALITY IS FREE THE ART OF MAKING QUALITY CERTAIN. MENTOR BOOKS, 1980.
Warning: These citations may not always be 100% accurate.