APA (7th ed.) Citation

CROSBY PHILIP B. (1980). QUALITY IS FREE THE ART OF MAKING QUALITY CERTAIN. MENTOR BOOKS.

Chicago Style (17th ed.) Citation

CROSBY PHILIP B. QUALITY IS FREE THE ART OF MAKING QUALITY CERTAIN. NEW YORK: MENTOR BOOKS, 1980.

MLA (9th ed.) Citation

CROSBY PHILIP B. QUALITY IS FREE THE ART OF MAKING QUALITY CERTAIN. MENTOR BOOKS, 1980.