PEPPERS DON. (1999). ONE TO ONE FIELDBOOK: COMPLETE TOOLKIT FOR IMPLEMENTING A 101 MARKETING PROGRAMS. CAPSTONE.
Chicago Style (17. basım) AtıfPEPPERS DON. ONE TO ONE FIELDBOOK: COMPLETE TOOLKIT FOR IMPLEMENTING A 101 MARKETING PROGRAMS. NEW YORK: CAPSTONE, 1999.
MLA (9th ed.) AtıfPEPPERS DON. ONE TO ONE FIELDBOOK: COMPLETE TOOLKIT FOR IMPLEMENTING A 101 MARKETING PROGRAMS. CAPSTONE, 1999.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..