WILLBORN WALTER O. (1994). GLOBAL MANAGEMENT OF QUALITY ASSURANCE SYSTEMS. MCGRAW-HILL.
Chicago (17e ed.) BronvermeldingWILLBORN WALTER O. GLOBAL MANAGEMENT OF QUALITY ASSURANCE SYSTEMS. NEW YORK: MCGRAW-HILL, 1994.
MLA (9e ed.) BronvermeldingWILLBORN WALTER O. GLOBAL MANAGEMENT OF QUALITY ASSURANCE SYSTEMS. MCGRAW-HILL, 1994.
Let op: Deze citaties zijn niet altijd 100% accuraat.