WILLBORN WALTER O. (1994). GLOBAL MANAGEMENT OF QUALITY ASSURANCE SYSTEMS. MCGRAW-HILL.
芝加哥风格引文WILLBORN WALTER O. GLOBAL MANAGEMENT OF QUALITY ASSURANCE SYSTEMS. NEW YORK: MCGRAW-HILL, 1994.
MLA引文WILLBORN WALTER O. GLOBAL MANAGEMENT OF QUALITY ASSURANCE SYSTEMS. MCGRAW-HILL, 1994.
警告：这些引文格式不一定是100％准确.