JAYARAMAN M S. (1997). IMPLEMENTING BPR: AN AGENDA FOR THE CEO. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
Cita Chicago (17th ed.)JAYARAMAN M S. IMPLEMENTING BPR: AN AGENDA FOR THE CEO. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1997.
Cita MLA (9th ed.)JAYARAMAN M S. IMPLEMENTING BPR: AN AGENDA FOR THE CEO. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1997.
Atenció: Aquestes cites poden no estar 100% correctes.