JAYARAMAN M S. (1997). IMPLEMENTING BPR: AN AGENDA FOR THE CEO. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
Lua i Stíl Chicago (17ú heag.)JAYARAMAN M S. IMPLEMENTING BPR: AN AGENDA FOR THE CEO. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1997.
Lua MLA (9ú heag.)JAYARAMAN M S. IMPLEMENTING BPR: AN AGENDA FOR THE CEO. TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED, 1997.
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