APA (7th ed.) Citation

Brewster Ernest. (2011). IT Service Management. Viva Books.

Chicago Style (17th ed.) Citation

Brewster Ernest. IT Service Management. New Delhi: Viva Books, 2011.

MLA (9th ed.) Citation

Brewster Ernest. IT Service Management. Viva Books, 2011.

Warning: These citations may not always be 100% accurate.