BHOTE ADI K. (2000). WORLD CLASS QUALITY: USING DESIGN OF ....HAPPEN (2ND.). AMERICAN MANAGEMENT ASSOCIATION.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रBHOTE ADI K. WORLD CLASS QUALITY: USING DESIGN OF ....HAPPEN. 2ND. NEW YORK: AMERICAN MANAGEMENT ASSOCIATION, 2000.
एमएलए (9वां संस्करण) प्रशस्ति पत्रBHOTE ADI K. WORLD CLASS QUALITY: USING DESIGN OF ....HAPPEN. 2ND. AMERICAN MANAGEMENT ASSOCIATION, 2000.
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