Badaracco Joseph L. (1997). Defining Moments. Harvard Bus. School Press.
Lua i Stíl Chicago (17ú heag.)Badaracco Joseph L. Defining Moments. Boston: Harvard Bus. School Press, 1997.
Lua MLA (9ú heag.)Badaracco Joseph L. Defining Moments. Harvard Bus. School Press, 1997.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.