Cita APA (7th ed.)

KAMIN MAXINE. (2006). CUSTOMER SERVICE TRAINING (1ST.). PERGAMON FLEXIBLE LEARNING.

Cita Chicago (17th ed.)

KAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. OXFORD: PERGAMON FLEXIBLE LEARNING, 2006.

Cita MLA (9th ed.)

KAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. PERGAMON FLEXIBLE LEARNING, 2006.