APA (7 वां संस्करण) प्रशस्ति पत्र

KAMIN MAXINE. (2006). CUSTOMER SERVICE TRAINING (1ST.). PERGAMON FLEXIBLE LEARNING.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

KAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. OXFORD: PERGAMON FLEXIBLE LEARNING, 2006.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

KAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. PERGAMON FLEXIBLE LEARNING, 2006.