KAMIN MAXINE. (2006). CUSTOMER SERVICE TRAINING (1ST.). PERGAMON FLEXIBLE LEARNING.
Chicago (17e ed.) BronvermeldingKAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. OXFORD: PERGAMON FLEXIBLE LEARNING, 2006.
MLA (9e ed.) BronvermeldingKAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. PERGAMON FLEXIBLE LEARNING, 2006.
Let op: Deze citaties zijn niet altijd 100% accuraat.