APA citiranje

KAMIN MAXINE. (2006). CUSTOMER SERVICE TRAINING (1ST.). PERGAMON FLEXIBLE LEARNING.

Chicago Style (17th ed.) Citation

KAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. OXFORD: PERGAMON FLEXIBLE LEARNING, 2006.

MLA citiranje

KAMIN MAXINE. CUSTOMER SERVICE TRAINING. 1ST. PERGAMON FLEXIBLE LEARNING, 2006.