JOHANSSON HENRY J. (1993). BUSINESS PROCESS REENGINEERING: BREAK POINT STRATEGIES FOR MARKET DOMINANCE. JOHN WILEY AND SONS.
Chicago (17e ed.) BronvermeldingJOHANSSON HENRY J. BUSINESS PROCESS REENGINEERING: BREAK POINT STRATEGIES FOR MARKET DOMINANCE. NEW YORK: JOHN WILEY AND SONS, 1993.
MLA (9e ed.) BronvermeldingJOHANSSON HENRY J. BUSINESS PROCESS REENGINEERING: BREAK POINT STRATEGIES FOR MARKET DOMINANCE. JOHN WILEY AND SONS, 1993.
Let op: Deze citaties zijn niet altijd 100% accuraat.