JOHANSSON HENRY J. (1993). BUSINESS PROCESS REENGINEERING: BREAK POINT STRATEGIES FOR MARKET DOMINANCE. JOHN WILEY AND SONS.
芝加哥风格引文JOHANSSON HENRY J. BUSINESS PROCESS REENGINEERING: BREAK POINT STRATEGIES FOR MARKET DOMINANCE. NEW YORK: JOHN WILEY AND SONS, 1993.
MLA引文JOHANSSON HENRY J. BUSINESS PROCESS REENGINEERING: BREAK POINT STRATEGIES FOR MARKET DOMINANCE. JOHN WILEY AND SONS, 1993.
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