MARC
LEADER | 00000nam a2200000Ia 4500 | ||
---|---|---|---|
100 | |a WALKER DENIS | ||
250 | |||
020 | |||
650 | |a MARKETING MANAGEMENT | ||
942 | |c BK | ||
245 | |a CUSTOMER FIRST. A STRATEGY FOR QUALITY SERVICE | ||
260 | |c 1994 |b GOWER |a ENGLAND | ||
082 | |a 658.812 | ||
300 | |a XII,154 | ||
999 | |c 261967 |d 261967 | ||
952 | |0 0 |1 0 |4 0 |6 658_812000000000000 |7 0 |9 354737 |a 00004532 |b 00004532 |d 1994-12-11 |l 0 |o 658.812 |p 013160 |r 2017-09-07 |v 496.50 |w 2017-09-07 |y BK |