ROBERTSON KELLEY. (2002). STOP, ASK AND LISTEN: HOW TO WELCOME YOUR..............SALES. MACMILLAN.
Čikaški stil citiranja (17. izdanje)ROBERTSON KELLEY. STOP, ASK AND LISTEN: HOW TO WELCOME YOUR..............SALES. NEW DELHI: MACMILLAN, 2002.
MLA način citiranja (9. izdanje)ROBERTSON KELLEY. STOP, ASK AND LISTEN: HOW TO WELCOME YOUR..............SALES. MACMILLAN, 2002.
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