LELE MILIND M. (1987). CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रLELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. NEW YORK: JOHN WILEY AND SONS, 1987.
एमएलए (9वां संस्करण) प्रशस्ति पत्रLELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS, 1987.
चेतावनी: ये उद्धरण हमेशा 100% सटीक नहीं हो सकते हैं.