APA način citiranja (7. izdanje)

LELE MILIND M. (1987). CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS.

Čikaški stil citiranja (17. izdanje)

LELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. NEW YORK: JOHN WILEY AND SONS, 1987.

MLA način citiranja (9. izdanje)

LELE MILIND M. CUSTOMER IS KEY GAINING: :::SATISFACTION. JOHN WILEY AND SONS, 1987.